Emergency Care

True orthodontic emergencies are rare, but when they do occur, we are available to help you. Please call our office to schedule an appointment if you have an issue that needs attention. 

If you have a damaged appliance, you may be able to find a way to temporarily manage with it until you schedule an appointment with our office. After alleviating your discomfort, it is important that you call our office as soon as possible to schedule a time to have the problem addressed. Allowing your appliance to remain damaged for an extended period of time may lengthen the time that your braces/appliances are on.

The following solutions may help you alleviate a problem until you can come to see us:


Poking Wire: 

If a small ligature wire protrudes from the side of a bracket and is irritating, use a blunt instrument (back of a spoon or the eraser end of a pencil) to carefully and gently push the irritating ligature wire under the main archwire to get it out of the way.  If irritation to the lips or mouth continues, place wax or wet cotton on the wire to reduce the annoyance. 


Loose Wire or a Protruding Wire

If a wire comes loose from the back bracket or band, use tweezers try to place your wire back into place. If doing this and using wax does not help, as a last resort, use a small fingernail clipper to clip the wire behind the last tooth to which it is securely fastened and remove the loose end of wire.   If a small amount of wire is protruding from the back of the final bracket, it is often easiest to contact our office to have it removed.


Loose Bracket or Band

Don't be alarmed if a wire or band comes loose. This may happen occasionally. Call our office as soon as possible for an appointment to repair the appliances so that your treatment will continue to progress.

If your bracket or band is still attached to the wire, you should leave it in place and contact our office to have it repaired. You may place wax on it to make it more comfortable until we can repair the loose bracket. If any piece comes off, save it and bring it with you to the office. 

If an elastic ligature or powerchain that holds the archwire to the brackets comes off, please contact our office to have it replaced. Without the elastic, teeth may move out of alignment. 


Headgear Does Not Fit

Sometimes headgear discomfort is caused by not wearing the headgear as instructed by your orthodontist. Surprisingly, the headgear may hurt less if it's worn more, so be sure you're getting in the prescribed hours. If the facebow is bent or will not stay in place, please call our office right away for assistance.